• Press Releases
• In the News
• Christine's Blog

Sleep Experts: A Company That Understands Customer Service

Lifestylist® Marketing Ideas - July 11, 2010 - When I needed at mattress set at the last minute for a model home for Champion Homes of Texas in Tulsa, I wasn't sure where to go. The budgets for model homes don't leave a lot in the bedding category so I needed something cost effective that would look big and fluffy to the buyer. Fortunately I happened to drive past a Sleep Expert Store and a new love affair was formed.

Customer Service? This company really gets it. From the moment I entered the store to the moment I drove away from the dock I felt pampered. My sales person Kevin Harris could not have been more helpful and less threatening. When I went to pick up my set at the warehouse after they got my information they immediately inquired if I would like coffee or a bottled water. And the warehouse? Spotless. Clean, well organized, and I would have been very comfortable sleeping on any mattress in there.

The other great thing about Sleep Experts is that they really give back to the community. When people have their existing mattresses picked up, Sleep Experts have them reconditioned and donated to a charity. The good that they do with this program can't be documented in words - it really has to be seen in person by the shelters and groups that have such a huge need for safe bedding.

If you are in a market that has a Sleep Expert Store, give them a try -you won't be disappointed.

- by Suzanne Felber