Carrollton, Texas - May 8, 2008 - Dallas-Ft. Worth (DFW) consumers once again chose Sleep Expert's for the 2008 Consumers' Choice Award (CCA) for business excellence in the category of Mattress Retailers.
"We started Sleep Experts to fill a void in the DFW marketplace for a mattress retailer that better satisfies the customer's needs," said Christine Cook, President of Sleep Experts. "By educating the consumer about sleep and by giving her time and space to make an informed decision, Sleep Experts sells much more than just mattresses. We help improve customers' lives by helping them get a more restful night's sleep. It's nice to see that DFW consumers have given Sleep Experts this vote of confidence that our strategy is working."
Award recipients were identified through a comprehensive and objective survey recently conducted by Survey Sampling International (SSI). SSI is the world's largest statistical sampling organization dedicated to survey research, serving 1,500 research clients globally. Surveys were conducted among two groups of DFW Metroplex area consumers - General Public (3,215) and Business Managers (1,067).
"Respondents to our survey were asked to rank companies based on their experience with each business, then questioned on their opinion of each. Sleep Expert's was identified as "Best in Class" in its categories in such areas as quality, value, service and appearance of the business," said CCA Chairman Jeffrey Chernoff.
About Sleep Experts
Sleep Experts is a third generation, family owned retailer featuring a wide selection of brand name mattresses, specialty bedding, adjustable beds, pillows and wood and metal accent beds. Founded in 2003, the company currently operates 30 stores in the Dallas/Fort Worth Metroplex. Sleep Experts prides itself on an unmatched reputation for customer service, and has been designated "Best Place to Work" by the Dallas Business Journal. In 2006, Sleep Experts was ranked the "9th Fastest Growing Company" by the Dallas Business Journal's Dallas 100. Sleep Experts received the Hearts of Hope Award for their outstanding dedication and service to the DFW Metroplex. Through Sleep Experts' Rest Assured program, customers can choose to have their old beds recycled for a local charity. For information about Sleep Experts call 888-55-SLEEP or visit www.sleepexperts.com.
About Consumer's Choice Award
The Consumers' Choice Award™ is an initiative of Consumers' Choice Institute which has retained a leading independent research firm to conduct surveys in major Canadian and U.S. cities. It is unique in North America as the winners are determined by consumers and not by a panel of judges. It covers a broad range of categories of interest to both the public and business communities. Its purpose is to publicly identify those establishments that have been voted by consumers as being their choice for excellence. The Consumers' Choice Award™ is a most prestigious tribute to businesses that serve their clients well. The program is encouraged by all levels of government and by business leaders.
"Anyone can sell a mattress, but when great customer service makes the chore of buying a mattress fun, Sleep Experts rises above their competitors." Jae Y.
"All of the individuals who have helped me with the purchase and delivery of our bed have been exceptional." Linda S.
"While the price was very competitive, it was Mr. Hoffman's level of professionalism and customer service that was more impressive than the cost." Jonathan T.
The Family Place Advocacy Award
Best Places to Work - Dallas Business Journal
Christine Cook Named "Service Hero"
Top 100 Places to Work - Dallas Morning News
SafeHaven Legacy of Women Award
Greater Dallas Business Ethics Award