Customer Service
"The Sleep Experts delivery guys did a great job and treated my house like it was their own."— Dixon H., Arlington, TX
"On time, exceptional cleaniliness and respect for the house and walls. Wow."— Heather G, Dallas, TX
"Flawless. Sales representative even followed up to make sure everything went ok. A+ for customer service."— Lisa T., Fort Worth, TX
Pick-Up Information
If you would prefer to pick up your new mattress set at our warehouse or one of our stores, please call ahead to let us know so we can have your new purchase ready for you when you arrive.
Store Pick-Up
To make a reservation for store pick-up, please call the store where you made your purchase. Find your store here.
Warehouse Pick-Up
To make a reservation for warehouse pick-up, please call the Customer Pick-up Department. See below for phone numbers, hours and directions to the Dallas and Austin area Sleep Experts warehouses.
Dallas Area Sleep Experts Warehouse
2853 Eisenhower St, Suite 400
Carrollton, TX 75007
469-574-1161
Monday - Friday 8am - 6pm, Saturday 10am - 7pm, Sunday 10am - 6pm
Austin Sleep Experts Warehouse
2301 East Saint Elmo, Suite 306
Austin, TX 78744
512-383-8396
Monday - Sunday 10am - 6pm
Please note: Sleep Experts cannot be held responsible for securing your merchandise to your vehicle. Customers assume all liability for the merchandise after it leaves our warehouse or our store.