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Bed with Orange Throw Pillows
Delivery & Pick-Up
Get your mattress how you want it, when you want it.
Bed with Orange Throw Pillows

Bedroom

The best in the business

Our expert delivery team is trained to provide the same exceptional service in your home that you received in store. We'll arrive at your home within a three-hour window and always keep your home spotless.

Free Mattress Removal and Recycling

Help us share the gift of sleep with a family in need. While your new mattress is being delivered, our team can remove your old mattress from your home at no cost to you—we'll sanitize it and donate it to a local shelter.

Preparing for your Delivery

To help our delivery team best serve you, here's how to prepare for delivery.
  • Verify that your address and phone number on the invoice are correct.
  • Plan to be home during the predetermined three-hour delivery window.*
  • Clear a wide path to your chosen room and remove any breakables. Our delivery team may ask you to sign a release if there is possibility of breakage of your personal items during delivery.
  • If you would like your old mattress removed and recycled for donation, strip it of all sheets and linens and detach the headboard and/or footboard.
  • Our delivery team is permitted to remove one mattress set for each mattress set purchased. Additional charges may apply if extra pieces are moved.
  • Our delivery truck will pull up next to the delivery address. Our trucks are 13’6” high⁠—Any trees, gates or overhangs that prevent us from getting within 50 feet of your door will require you to provide a method of transportation for the mattress from the truck to your home.

*A redelivery charge may be applied if you aren't home during your scheduled delivery window. The person receiving the delivery must be 18+ years of age.

Pick-Up Information

If you would prefer to pick up your new mattress set at our warehouse or one of our stores, please call ahead to let us know so we can have your new purchase ready for you when you arrive.
Store Pick-Up
To make a reservation for store pick-up, please call the store where you made your purchase.
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Warehouse Pick-Up
Dallas Area Sleep Experts Warehouse
1825 W. Belt Line Rd. • Carrollton, TX 75006
Monday - Saturday 10am - 7pm, Sunday 12pm - 5pm
Please note: Sleep Experts cannot be held responsible for securing your merchandise to your vehicle. Customers assume all liability for the merchandise after it leaves our warehouse or our store.

See what others have to say about Expert Match™.

  • “Great mattress buying experience with extremely friendly customer service. I highly recommend coming here. They have the "Expert Match" system which diagnoses your body to determine the ideal mattress for you. They were extremely helpful in narrowing our purchase decision! The process was also extremely efficient. 5 stars!”


    - Peter B. -
  • “Just had a really great experience at this Sleep Expert. The salesperson showed us multiple options and was able to work with our budget. The 'Mattress Scan' was awesome as well. We just purchased our mattress and we definitely recommend this store!”


    - Guilherme H. -
  • “They have a cool technology system that lets you figure out what works best for you. I was very indecisive and probably tried every mattress in the store. Ended up buying right then and there and couldn’t be happier. Highly recommend it."


    - Isabella F. -