Get to know your mattress.
From the first night you sleep on your new bed, it will begin conforming to your body's unique curvature. We recommend sleeping on your mattress for at least 21 nights to allow for this adjustment period.
If you're not fully comfortable after 21 nights, our experts will do their best to match you with a new mattress (within 120 nights of your original mattress delivery date).
Returns & Exchanges Policy
- You may exchange your mattress once
- A return delivery fee of $99.99 will be applied
- Receive a credit toward the purchase price of a different mattress, the purchase price of your original mattress minus a restocking fee equal to 10% of your original mattress purchase price (restocking fee not to exceed $250).
- If you still aren’t absolutely satisfied with your new mattress, you can return it with a return delivery fee of $99.99
- Receive a refund of the purchase price of your new mattress minus a restocking fee equal to 20% of your new mattress purchase price (restocking fee must not exceed $500).
Our delivery drivers will inspect your mattress and its foundation prior to return or exchange. If your mattress set is found to be unsanitary, stained, damaged or contaminated, it cannot be exchanged or returned. Sleep Experts delivery drivers are not permitted to handle or remove contaminated mattresses or foundations. Complete warranty details can be found here.